Conflict is an unavoidable matter and it is a pervasive part of organizational life, although it could be both constructive and productive. It can occur to anyone in an organization because of the different goals, aims and values.
A new employee believes in getting work done on a flexible schedule may clash with a manager who believes in punctuality at work. This conflict lies in the perception of incompatibility whereby it disrupts organizational procedures. Formal bargaining strategy could be approached in this situation. The manager should explain that it is important for every employee to adhere to the working hours set by the organization and the new employee would get better appraisal at work if he adheres to the organizational rules. There is a “mutual concession” between them.
The both parties could also choose to take an integrative approach to their negotiation. The manager could develop a new incentive system in the company to reward employees who are punctual at work and also reward them with more annual leaves if the employees’ records have been good for the year. The development of such system may be difficult to some organizations, but it could be beneficial for both parties in the long run.
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